Frequently Asked Questions

Common Questions

What is BOOKKEEPA™?

BOOKKEEPA™ is an easy bookkeeping solution that enables entrepreneurs and business owners to keep track of their business’ books.

Who is BOOKKEEPA™ created for?

BOOKKEEPA™ is for anyone who runs any type of business, whether it is a new or existing business, big or small, BOOKKEEPA™ allows you to keep track of your expenses, revenue and financial position of your business.

How can I get BOOKKEEPA™?

Download the BOOKKEEPA™ app from App Store or Google Play.

Can I use BOOKKEEPA™ without bookkeeping or accounting training?

You do not need training in accounting to use BOOKKEEPA™. This platform is created to take away the hassle and worries of keeping your books. Anyone who runs a business will be able to use it.

What do I get from BOOKKEEPA™?

BOOKKEEPA™ is a one-stop-shop for all your bookkeeping needs available at your fingertips. You can enter your daily expenses and payments on BOOKKEEPA™, which will help you to develop your profit and loss statements, cash flow statements and more, needed to help you manage and grow your business.

I have more than one business. Do I need to create multiple accounts on BOOKKEEPA™?

You can add up to 3 businesses to your personal account on the BOOKKEEPA™ Plus plan.

Which countries can I use BOOKKEEPA™ in?

BOOKKEEPA™ is currently available in the US. We are planning to expand our reach to customers in Africa and Asia.

Can I switch between pricing plans?

We have two plans – BOOKKEEPA™ and BOOKKEEPA™ Plus. Each plan is tailored to your needs. You can switch anytime to either BOOKKEEPA™ plan that works best for your business and that you are comfortable with.

Which payment methods are available for BOOKKEEPA™ Plus?

BOOKKEEPA™ Plus customers can make payments using Google Pay and Apple Pay.

Is my personal and business information kept private?

BOOKKEEPA™ will not share your business data with anyone. We value your privacy, and your information is safe with us.

How do I get help?

You can email us at info@bookkeepa.com and we’ll contact you within 48 hours.